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	1.	The best of marketing Rx : for brand & marketing executives/ Ned Roberto by Roberto, Ned [author.] Roberto, Ardy [author.] Material type: Text; Format: print ; Literary form: Not fiction Publication details: Pasig City : ANVIL Publishing, 2009 Availability: Items available for loan: Main Library (1)Call number: FIL 658.8 R540b 2009. Place hold
	2.	Service failures and recovery in tourism and hospitality : a practical manual / by Erdogan Koc [editor] Material type: Text; Format: print ; Literary form: Not fiction Publication details: Oxfordshire, UK : CABI 2017 Availability: Items available for loan: Main Library (1)Call number: CIR 910.68 Se692 2017. Place hold
	3.	Organizational behavior : improving performance and commitment in the workplace / Jason A. Colquitt, Jeffery A. Lepine, and Michael J. Wesson. by Colquitt, Jason A [author.] Lepine, Jeffery A [author.] Wesson, Michael J [author.] Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York, USA: McGraw-Hill Education, 2021 Availability: Items available for loan: Main Library (1)Call number: CIR 658.3 C719o 2021. Place hold
	4.	Competing globally through customer value : [electronic resource] the management of strategic suprasystems / edited by Michael J. Stahl and Gregory M. Bounds. by Stahl, Michael J Bounds, Gregory M Material type: Text; Format: print available online ; Literary form: Not fiction Publication details: New York : Quorum Books, 1991 Online resources: Free eBook from the Internet Archive Additional information and access via Open Library Availability: Items available for loan: Main Library (1)Call number: HD30.28 .C647 1991. Place hold
	5.	Consumer health : [electronic resource] a guide to intelligent decisions / Harold J. Cornacchia, Stephen Barrett. by Cornacchia, Harold J Barrett, Stephen, 1933- [joint author.] Edition: 2d ed. Material type: Text; Format: print available online ; Literary form: Not fiction Publication details: St. Louis : C.V. Mosby Co., 1980 Online resources: Free eBook from the Internet Archive Additional information and access via Open Library Availability: Items available for loan: Main Library (1)Call number: RA410.5. Place hold
	6.	Service operations management / Jonah C. Pardillo. by Pardillo, Jonah C [author. ] Material type: Text; Format: print ; Literary form: Not fiction Publisher: Oakville, Ontario : Society Publishing, 2020 Availability: Items available for loan: Main Library (3)Call number: CIR 658.812 P214s 2020, ... Place hold
	7.	Entrepreneurial marketing : a blueprint for customer engagement / Beth Goldstein. by Goldstein, Beth [author.] Material type: Text; Format: print ; Literary form: Not fiction Publisher: Los Angeles, California : SAGE, 2021 Availability: Items available for loan: Main Library (1)Call number: CIR 658.8 G578e 2021. Place hold
	8.	Service science : analysis and improvement of business processes / John Maleyeff. by Maleyeff, John, 1955- [author.] Material type: Text; Format: print ; Literary form: Not fiction Publisher: New York, NY : Routledge, 2021 Availability: Items available for loan: Main Library (1)Call number: CIR 658.53 M294s 2021. Place hold
	9.	Customer service marketing : managing the customer experience / Edwin N. Torres and Tingting Zhang. by Torres, Edwin N [author.] Zhang, Tingting [author.] Material type: Text; Format: print regular print ; Literary form: Not fiction Publisher: Milton Park, Abingdon, Oxon ; New York, NY : Routledge, 2023 Availability: Items available for loan: CAMPUS CSPC (1)Call number: CIR 658.812 T636c 2023. Place hold
	10.	Organizational behavior : improving performance and commitment in the workplace / Jason A. Colquit, [and 2 others]. by Colquitt, Jason A [author. ] Lepine, Jeffrey A [author. ] Wesson, Michael J Edition: Eight edition. Material type: Text; Format: print ; Literary form: Not fiction Publisher: New York : McGraw Hill, 2023 Availability: Items available for loan: CAMPUS CSPC (1)Call number: CIR 658.3 C719o 2023. Place hold