Service failures and recovery in tourism and hospitality : a practical manual /

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Material type: Text

TextPublication details: Oxfordshire, UK : CABI 2017.Description: viii, 236 pages : figures, tables ; 25 cmContent type:

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Holdings
Item type	Current library	Shelving location	Call number	Copy number	Status	Date due	Barcode
Books	Main Library-Nabua	Circulation Section	CIR 910.68 Se692 2017 (Browse shelf(Opens below))	1-1	Available		020628

Includes bibliographical references and index.

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