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The level of satisfaction of the student-applicants admission at Camarines Sur Polytechnic Colleges / Olirie C. Bañaria

By:

Bañaria, Olirie C [author.]

Material type: Text

TextDescription: 93 leavesContent type:

text

Media type:

unmediated

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volume

Dissertation note: Undergraduate Thesis (BHS) - Human Services Camarines Sur Polytechnic Colleges, 2025 Abstract: The research investigates student applicant experiences at Camarines Sur Polytechnic Colleges (CSPC) during the 2024-2025 academic year through quantitative methods based on Disconfirmation Theory (Oliver, 1980). The assessment of satisfaction depends on the difference between applicants' formed expectations from institutional reputation and past experiences and recommendations and their actual admission process experiences. The study examines satisfaction levels of 334 participants through an evaluation of six admission process elements including scheduling, documentation, accessibility, facilities, clarity of test materials and staff performance. The research investigates how satisfaction differs among applicants based on their preferred program and special population type and geographical location and socio-economic status. The research identifies admission experience discrepancies to help institutions develop better policies which improve efficiency and accessibility and enhance applicant satisfaction.

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Item type	Current library	Shelving location	Call number	Copy number	Status	Date due	Barcode
Unpublished Materials	Main Library	Undergraduate Thesis Section	UTH BHS B111l 2025 (Browse shelf(Opens below))	1-1	Not for loan		006650UM

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Undergraduate Thesis (BHS) - Human Services Camarines Sur Polytechnic Colleges, 2025

Includes bibliographic references.

The research investigates student applicant experiences at Camarines Sur Polytechnic Colleges (CSPC) during the 2024-2025 academic year through quantitative methods based on Disconfirmation Theory (Oliver, 1980). The assessment of satisfaction depends on the difference between applicants' formed expectations from institutional reputation and past experiences and recommendations and their actual admission process experiences.

The study examines satisfaction levels of 334 participants through an evaluation of six admission process elements including scheduling, documentation, accessibility, facilities, clarity of test materials and staff performance. The research investigates how satisfaction differs among applicants based on their preferred program and special population type and geographical location and socio-economic status. The research identifies admission experience discrepancies to help institutions develop better policies which improve efficiency and accessibility and enhance applicant satisfaction.

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