The level of satisfaction of the student-applicants admission at Camarines Sur Polytechnic Colleges /
Bañaria, Olirie C.
The level of satisfaction of the student-applicants admission at Camarines Sur Polytechnic Colleges / Olirie C. Bañaria - 93 leaves.
Undergraduate Thesis (BHS) - Human Services
Includes bibliographic references.
The research investigates student applicant experiences at Camarines Sur Polytechnic Colleges (CSPC) during the 2024-2025 academic year through quantitative methods based on Disconfirmation Theory (Oliver, 1980). The assessment of satisfaction depends on the difference between applicants' formed expectations from institutional reputation and past experiences and recommendations and their actual admission process experiences.
The study examines satisfaction levels of 334 participants through an evaluation of six admission process elements including scheduling, documentation, accessibility, facilities, clarity of test materials and staff performance. The research investigates how satisfaction differs among applicants based on their preferred program and special population type and geographical location and socio-economic status. The research identifies admission experience discrepancies to help institutions develop better policies which improve efficiency and accessibility and enhance applicant satisfaction.
The level of satisfaction of the student-applicants admission at Camarines Sur Polytechnic Colleges / Olirie C. Bañaria - 93 leaves.
Undergraduate Thesis (BHS) - Human Services
Includes bibliographic references.
The research investigates student applicant experiences at Camarines Sur Polytechnic Colleges (CSPC) during the 2024-2025 academic year through quantitative methods based on Disconfirmation Theory (Oliver, 1980). The assessment of satisfaction depends on the difference between applicants' formed expectations from institutional reputation and past experiences and recommendations and their actual admission process experiences.
The study examines satisfaction levels of 334 participants through an evaluation of six admission process elements including scheduling, documentation, accessibility, facilities, clarity of test materials and staff performance. The research investigates how satisfaction differs among applicants based on their preferred program and special population type and geographical location and socio-economic status. The research identifies admission experience discrepancies to help institutions develop better policies which improve efficiency and accessibility and enhance applicant satisfaction.