Customer relationship management : (Record no. 12924)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01294nam a2200289 i 4500 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20231123153022.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 230981s2020 nyua b 01 0 engdd |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9781682858479 |
| 040 ## - CATALOGING SOURCE | |
| Transcribing agency | CSPC |
| 050 #4 - LIBRARY OF CONGRESS CALL NUMBER | |
| Classification number | HF5415.5 |
| Item number | .C87 |
| 082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.812 |
| Item number | L881c |
| Edition number | 23 |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Lopez, Denise, |
| Relator term | author. |
| 245 10 - TITLE STATEMENT | |
| Title | Customer relationship management : |
| Remainder of title | a strategic approach / |
| Statement of responsibility, etc. | Denise Lopez. |
| 264 #1 - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE | |
| Place of production, publication, distribution, manufacture | Forest Hills, New York : |
| Name of producer, publisher, distributor, manufacturer | Willford Press, |
| Date of production, publication, distribution, manufacture, or copyright notice | 2020. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | viii, 215 pages : |
| Other physical details | illustrations ; |
| Dimensions | 27 cm. |
| 336 ## - CONTENT TYPE | |
| Source | rdacontent |
| Content type term | text |
| 337 ## - MEDIA TYPE | |
| Source | rdamedia |
| Media type term | unmediated |
| 338 ## - CARRIER TYPE | |
| Source | rdacarrier |
| Carrier type term | volume |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE | |
| Bibliography, etc. note | Includes bibliographical references and index. |
| 505 0# - FORMATTED CONTENTS NOTE | |
| Formatted contents note | Customer relationship management : an introduction -- Customer relationship model -- Strategic customer relationship management -- Operational and collaborative customer relationship management -- Analytical customer relationship management |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Customer relations |
| General subdivision | Management. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Relationship marketing. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Consumer affairs departments. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Strategic planning. |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Books |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Classification part | 658.812 L881c |
| Call number prefix | CIR |
| Call number suffix | 2020 |
| Suppress in OPAC | No |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Copy number | Price effective from | Koha item type | Date last checked out |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Dewey Decimal Classification | Buhi Campus Library | Buhi Campus Library | Circulation Section | 02/28/2023 | CIR 658.812 L881c 2020 | 00025-BUH | 02/28/2023 | 1-1 | 02/28/2023 | Books | ||||||
| Dewey Decimal Classification | Main Library-Nabua | Main Library-Nabua | Circulation Section | 08/18/2023 | CIR 658.812 L881c 2020 | 025723 | 08/18/2023 | 1-3 | 08/18/2023 | Books | ||||||
| Dewey Decimal Classification | Main Library-Nabua | Main Library-Nabua | Circulation Section | 10/19/2023 | 1 | CIR 658.812 L881c 2020 | 026178 | 03/06/2024 | 2-3 | 10/19/2023 | Books | 01/09/2024 | ||||
| Dewey Decimal Classification | Main Library-Nabua | Main Library-Nabua | Circulation Section | 11/16/2023 | CIR 658.812 L881c 2020 | 026337 | 11/16/2023 | 3-3 | 11/16/2023 | Books |