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1.
Services marketing Long Yang by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: USA : Arcler Press, 2015
Availability: Items available for loan: Main Library-Nabua (1)Call number: CIR 658.8 Y221s 2015.
2.
Customer service and hotel management Devesh Bhushan by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: India : Random Publications, 2014
Availability: Items available for loan: Main Library-Nabua (1)Call number: CIR 658.812 B469c 2014.
3.
Customer service training 101 : quick and easy techniques that get great results / Renee Evenson by
Edition: 2nd edition
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York : Amacom, 2011
Availability: Items available for loan: Main Library-Nabua (1)Call number: CIR 658.31245 Ev23c 2011.
4.
Supply chain management by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: USA : Arcler Press, 2015
Availability: Items available for loan: Main Library-Nabua (1)Call number: CIR 658.788 S959 2015.
5.
Front office services intermediate/
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: UAE: 3G E-Learning LLC, 2016
Availability: Items available for loan: Main Library-Nabua (3)Call number: CIR 647.94 F928 2016, ...
6.
Service failures and recovery in tourism and hospitality : a practical manual / by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Oxfordshire, UK : CABI 2017
Availability: Items available for loan: Main Library-Nabua (1)Call number: CIR 910.68 Se692 2017.
7.
Behavioral finance for private banking from the art of advice to the science of advice/ Kremena Bachmann by Series: Wiley Finance Series
Edition: 2nd Edition
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Jersey: John Wiley & Sons, 2018
Availability: Items available for loan: Main Library-Nabua (1)Call number: CIR 332.1230688 B124b 2018.
8.
Service management : an integrated approach / by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York : Larsen & Keller Education 2017
Availability: Items available for loan: Main Library-Nabua (1)Call number: CIR 658.8 Se692 2017.
9.
Service operations management by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York : Willford Press 2018
Availability: Items available for loan: Main Library-Nabua (1)Call number: CIR 658.8 Se692 2018.
10.
Services marketing integrating customer focus across the firm Valarie A. Zeithaml by
Edition: Seventh Edition
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York: McGraw Hill Education, 2018
Availability: Items available for loan: Main Library-Nabua (1)Call number: CIR 658.8 Z372s 2018.
11.
3G handy guide interact with customers/ by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York : 3G E-Learning LLC, 2019
Availability: Items available for loan: Main Library-Nabua (1)Call number: CIR 658.812 T413 2019.
12.
Customer service basics : service with a smile / directed by Wes Halula and produced by Jenica Halula. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: [Owatonna, Minnesota] Learning ZoneXpress, 2011
Availability: Items available for loan: Main Library-Nabua (1)Call number: AVM 658.812 H169c 2011.
13.
Travel, airlines and hospitality management / Rama Kant Rajput. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi: Random Publications, 2018
Availability: Items available for loan: Main Library-Nabua (2)Call number: CIR 387.7068 R137t 2018, ...
14.
Practical customer success management : a best practice framework for rapid generation of customer success / Richard Adams. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York, USA: Routledge, 2020
Availability: Items available for loan: Buhi Campus Library (1)Call number: CIR 658.812 Ad171p 2020. Main Library-Nabua (1)Call number: CIR 658.812 Ad171p 2020.
15.
The complete guide to customer service / [electronic resource] Linda M. Lash. by Series: Wiley series in training and development
Material type: Text Text; Format: print available online remote; Literary form: Not fiction
Publication details: New York : Wiley, c1989
Availability: Items available for loan: Main Library-Nabua (1)Call number: HF5415.5 .L37 1989.
16.
Foundation course for customer service supervisor. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher: New York, NY : 3G E-Learning, 2021
Availability: Items available for loan: Main Library-Nabua (1)Call number: CIR 658.812 F825 2021.
17.
Service operations management / Jonah C. Pardillo. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher: Oakville, Ontario : Society Publishing, 2020
Availability: Items available for loan: Main Library-Nabua (3)Call number: CIR 658.812 P214s 2020, ...
18.
Customer behavior on milk tea shops in Polangui, Albany / by Sammy D. Borsanal Jr., Clara Anotnia M. Dancalan, Daniela T. Siva, Edmar H. Yater. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Nabua, Camarines Sur : Camarines Sur Polytechnic Colleges, 2022
Dissertation note: Undergraduate Thesis (BSHM) - Hospitality Management Camarines Sur Polytechnic Colleges, 2022.
Availability: Items available for reference: Main Library-Nabua: Not For Loan (1)Call number: UTH BSHM B648c 2022.
19.
The customer service management of the milktea shops in Iriga City / by Fitzgerard N. Agaton, RJ O. Carlo, Patrick James R. Del Mundo, Albert John T. Follero. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Nabua, Camarines Sur : Camarines Sur Polytechnic Colleges, 2022
Dissertation note: Undergraduate Thesis (BSHM) - Hospitality management. Camarines Sur Polytechnic Colleges, 2022.
Availability: Items available for reference: Main Library-Nabua: Not For Loan (1)Call number: UTH BSHM Ag17c 2022.
20.
Service quality of food panda in Iriga City / by Mark S. Delos Santos, Rica May N. Oracion, Karen D. Tanedo and Gilbert O. Velasco. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Nabua, Camarines Sur : Camarines Sur Polytechnic Colleges, 2022
Dissertation note: Undergraduate Thesis (BSHM) - Hospitality Management. Camarines Sur Polytechnic Colleges, 2022.
Availability: Items available for reference: Main Library-Nabua: Not For Loan (1)Call number: UTH BSHM D384s 2022.
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