Conducting the reference interview : a how-to-do-it manual for librarians / Catherine Sheldrick Ross, Kirsti Nilsen, and Marie L. Radford.

By:

Ross, Catherine Sheldrick [author.]

Contributor(s):

Material type: Text

TextPublication details: Chicago : ALA Neal-Schuman, 2019.Edition: Third editionDescription: xx, 320 pages : 28 cmContent type:

text

Media type:

unmediated

Carrier type:

volume

ISBN:

9780838917275

Subject(s):

DDC classification:

025.52 R733c

LOC classification:

Z711 R64

Summary: Why bother with a reference interview? -- Setting the stage for the reference interview: the first thirty seconds -- Finding out what they really want to know -- Moving beyond negative closure -- Special contexts for the reference interview -- The reference encounter in virtual environments -- The readers' advisory interview -- Establishing policy and training for the reference interview.

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Holdings
Item type	Current library	Shelving location	Call number	Copy number	Status	Date due	Barcode
Books	Main Library-Nabua	Circulation Section	CIR 025.52 R733c 2019 (Browse shelf(Opens below))	1-1	Available		024487

Includes index.

Includes bibliographical references.

Why bother with a reference interview? -- Setting the stage for the reference interview: the first thirty seconds -- Finding out what they really want to know -- Moving beyond negative closure -- Special contexts for the reference interview -- The reference encounter in virtual environments -- The readers' advisory interview -- Establishing policy and training for the reference interview.

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