ABC's of relationship selling through service/ Charles M. Futrell

By:

Futrell, Charles M [author.]

Contributor(s):

Material type: Text

TextPublication details: New York : McGraw-Hill Education ; 2021.Edition: Thirteenth EditionDescription: xxxiv, 599 pages : illustrations ; 27 cmContent type:

text

Media type:

unmediated

Carrier type:

volume

ISBN:

9781260098853

Subject(s):

DDC classification:

658.85 F989a

LOC classification:

HF5438.25

Summary: ABC's of Relationship Selling 13e trains the readers on a specific, yet generic, step-by-step selling process that is universal in nature. This edition presents a sales process or system in a logical sequence, more than any other text in the market: from planning and the approach, to closing and follow-up for exceptional customer service. The goal of this text has always been to demonstrate to students the order of steps within the selling process; provide numerous examples of what should be in each step; and how the steps within the selling process interact with one another. This market leading text brings a comfortable and familiar approach to the Selling discipline.

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Holdings
Item type	Current library	Shelving location	Call number	Copy number	Status	Date due	Barcode
Books	Main Library-Nabua	Circulation Section	CIR 658.85 F989a 2021 (Browse shelf(Opens below))	1-2	Available		024263
Books	Main Library-Nabua	Circulation Section	CIR 658.85 F989a 2021 (Browse shelf(Opens below))	2-2	Available		024280

Includes index.

ABC's of Relationship Selling 13e trains the readers on a specific, yet generic, step-by-step selling process that is universal in nature. This edition presents a sales process or system in a logical sequence, more than any other text in the market: from planning and the approach, to closing and follow-up for exceptional customer service. The goal of this text has always been to demonstrate to students the order of steps within the selling process; provide numerous examples of what should be in each step; and how the steps within the selling process interact with one another. This market leading text brings a comfortable and familiar approach to the Selling discipline.

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