ABC's of relationship selling (Record no. 12141)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01672nam a22003257a 4500 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20230512223910.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 220701t xxu||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9781260098853 |
| 040 ## - CATALOGING SOURCE | |
| Transcribing agency | CSPC |
| 050 0# - LIBRARY OF CONGRESS CALL NUMBER | |
| Classification number | HF5438.25 |
| 082 0# - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.85 |
| Item number | F989a |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Futrell, Charles M., |
| Relator term | author. |
| 245 00 - TITLE STATEMENT | |
| Title | ABC's of relationship selling |
| Remainder of title | through service/ |
| Statement of responsibility, etc. | Charles M. Futrell |
| 250 ## - EDITION STATEMENT | |
| Edition statement | Thirteenth |
| Remainder of edition statement | Edition |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | New York : |
| Name of publisher, distributor, etc. | McGraw-Hill Education ; |
| Date of publication, distribution, etc. | 2021. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xxxiv, 599 pages : |
| Other physical details | illustrations ; |
| Dimensions | 27 cm. |
| 336 ## - CONTENT TYPE | |
| Source | rdacontent |
| Content type term | text |
| 337 ## - MEDIA TYPE | |
| Source | rdamedia |
| Media type term | unmediated |
| 338 ## - CARRIER TYPE | |
| Source | rdacarrier |
| Carrier type term | volume |
| 500 ## - GENERAL NOTE | |
| General note | Includes index. |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc. | ABC's of Relationship Selling 13e trains the readers on a specific, yet generic, step-by-step selling process that is universal in nature. This edition presents a sales process or system in a logical sequence, more than any other text in the market: from planning and the approach, to closing and follow-up for exceptional customer service. The goal of this text has always been to demonstrate to students the order of steps within the selling process; provide numerous examples of what should be in each step; and how the steps within the selling process interact with one another. This market leading text brings a comfortable and familiar approach to the Selling discipline. |
| 650 10 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Selling. |
| 650 10 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Relationship marketing. |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Agnihotri, Raj |
| Relator term | author. |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Krush, Michael T., |
| Relator term | author. |
| 940 ## - EQUIVALENCE OR CROSS-REFERENCE--UNIFORM TITLE [OBSOLETE] [CAN/MARC only] | |
| Uniform title | <a href="Lenie">Lenie</a> |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | |
| -- | CIR 658.85 F989a 2021 |
| Withdrawn status | Lost status | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Copy number | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Main Library-Nabua | Main Library-Nabua | Circulation Section | 05/12/2023 | CIR 658.85 F989a 2021 | 024263 | 05/12/2023 | 1-2 | 05/12/2023 | Books | |||||
| Main Library-Nabua | Main Library-Nabua | Circulation Section | 05/12/2023 | CIR 658.85 F989a 2021 | 024280 | 05/12/2023 | 2-2 | 05/12/2023 | Books |