Public service delivery of Camarines Sur III electric cooperative, inc. (casureco III) in coastal barangays of Rinconada / (Record no. 29777)

MARC details
000 -LEADER
fixed length control field 03008nam a2200289 i 4500
003 - CONTROL NUMBER IDENTIFIER
control field CSPC
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20250717145829.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 250717s2025 ph a b 000 0 eng d
040 ## - CATALOGING SOURCE
Original cataloging agency CSPC
Language of cataloging eng
Transcribing agency CSPC
Description conventions rda
090 ## - LOCALLY ASSIGNED LC-TYPE CALL NUMBER (OCLC); LOCAL CALL NUMBER (RLIN)
Classification number (OCLC) (R) ; Classification number, CALL (RLIN) (NR) UTH BPA C334p 2025
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Cereza, Reyzeil B.
Relator term author.
245 10 - TITLE STATEMENT
Title Public service delivery of Camarines Sur III electric cooperative, inc. (casureco III) in coastal barangays of Rinconada /
Statement of responsibility, etc. Reyzeil B. Cereza and Marinella S. Masculino
300 ## - PHYSICAL DESCRIPTION
Extent 96 leaves.
336 ## - CONTENT TYPE
Source rdacontent
Content type term text
337 ## - MEDIA TYPE
Source rdamedia
Media type term unmediated
338 ## - CARRIER TYPE
Source rdacarrier
Carrier type term volume
502 ## - DISSERTATION NOTE
Dissertation note Undergraduate Theses (BPA) - Public Administration
Name of granting institution Camarines Sur Polytechnic Colleges, 2025
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc. note Includes bibliographical references.
520 3# - SUMMARY, ETC.
Summary, etc. This study discusses the service delivery of Camarines Sur Electric Cooperative III (CASURECO III) in the coastal barangays of Bula and Balatan, Camarines Sur. Since these regions are geographically remote and have infrastructural constraints, the study focuses on how customers perceive electricity service, the accessibility issues, and how the cooperative institution reacts to them. A qualitative design was used, and information was collected using semi-structured interviews with four employees of CASURECO III and six residents. Thematic analysis showed that consumers were concerned with frequent power interruptions, aberrations in billing, and ineffective communication. These problems hurt livelihoods, education, and everyday activities, and the town's citizens adhere to informal methods of coping and no longer trust the effectiveness of the cooperative.<br/><br/>Employees recognized logistic constraints, equipment deficiency, and initiatives like online reporting systems and performance monitoring tools to overcome service gaps. Nonetheless, the poor infrastructure and lack of resources usually compromise such efforts. The paper highlights that there is a huge discrepancy between the service delivery and the demands of the communities and that institutional changes, better communication and decentralized improvement of the services are required.<br/><br/>The results provide part of the solution to understanding the problem of electric services in geographically isolated communities and will give insight into how rural electrification can be enhanced. Publishing the Citizen Charter, enhancing community partnerships, and creating a barangay-based lineman program should achieve more transparency. The study forms a basis for policy interventions and collaborative approaches that could be used to guarantee reliable and fair electricity services in rural coastal areas.
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name Masculino, Marinella S.
Relator term author.
720 ## - ADDED ENTRY--UNCONTROLLED NAME
Name Padrigon, Julyven Marta Fridas M.
Relator term adviser.
720 ## - ADDED ENTRY--UNCONTROLLED NAME
Name Adriano, Renato III, A.
Relator term chair, panelist.
720 ## - ADDED ENTRY--UNCONTROLLED NAME
Name Arevalo, Al Alexus P.
Relator term panelist.
720 ## - ADDED ENTRY--UNCONTROLLED NAME
Name Eclar, Eugene N.
Relator term panelist.
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme Dewey Decimal Classification
Suppress in OPAC No
Koha item type Unpublished Materials
Classification part C334p
Item part BPA
Call number prefix UTH
Call number suffix 2025
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Home library Current library Shelving location Date acquired Total Checkouts Full call number Barcode Date last seen Copy number Price effective from Koha item type
    Dewey Decimal Classification     Main Library Main Library Undergraduate Thesis Section 07/17/2025   UTH BPA C334p 2025 006640UM 07/17/2025 1-1 07/17/2025 Unpublished Materials