Learning Resource and Development

Business process management : (Record no. 29728)

MARC details
000 -LEADER
fixed length control field 04523cam a22004338i 4500
001 - CONTROL NUMBER
control field 22295593
003 - CONTROL NUMBER IDENTIFIER
control field CSPC
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20250715142631.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 211102s2022 enk b 001 0 eng
010 ## - LIBRARY OF CONGRESS CONTROL NUMBER
LC control number 2021053475
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9780367771607
Qualifying information (paperback)
035 ## - SYSTEM CONTROL NUMBER
System control number 22295593
040 ## - CATALOGING SOURCE
Original cataloging agency DLC
Language of cataloging eng
Description conventions rda
Transcribing agency DLC
Modifying agency CSPC
042 ## - AUTHENTICATION CODE
Authentication code pcc
050 00 - LIBRARY OF CONGRESS CALL NUMBER
Classification number HD62.17
Item number .J47 2022
082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.533
Item number J499b
Edition number 23/eng/20211102
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Jeston, John,
Relator term author.
245 10 - TITLE STATEMENT
Title Business process management :
Remainder of title practical guidelines to successful implementations /
Statement of responsibility, etc. John Jeston.
250 ## - EDITION STATEMENT
Edition statement Fifth edition.
263 ## - PROJECTED PUBLICATION DATE
Projected publication date 2204
264 #1 - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE
Place of production, publication, distribution, manufacture Abingdon, Oxon ;
-- New York, NY :
Name of producer, publisher, distributor, manufacturer Routledge,
Date of production, publication, distribution, manufacture, or copyright notice 2022.
300 ## - PHYSICAL DESCRIPTION
Extent xxxv, 596 pages :
Other physical details illustrations ;
Dimensions 25 cm.
336 ## - CONTENT TYPE
Content type term text
Content type code txt
Source rdacontent
337 ## - MEDIA TYPE
Media type term unmediated
Media type code n
Source rdamedia
338 ## - CARRIER TYPE
Carrier type term volume
Carrier type code nc
Source rdacarrier
500 ## - GENERAL NOTE
General note Revised edition of the author's Business process management, 2018.
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc. note Includes bibliographical references and index.
505 0# - FORMATTED CONTENTS NOTE
Formatted contents note Part 1. Frequently asked questions -- What is business process management? -- How can we demystify business process management? -- Who should be involved in BPM and the critical success factors -- When should you do BPM-what are the main drivers and triggers? -- How should you start BPM - bottom-up or top-down? -- Why is it important to improve business processes before automating them? -- What are the technology components of BPM? -- Should you be customer-centric? -- Why is determining BPM foundations a critical first step? -- Why do you need a structured approach to implementing BPM? -- Part 2. BPM - How do you do it? the 7FE framework -- 7FE framework overview -- Guidelines on how to use the 7FE framework -- Foundations phase -- Enablement phase -- Launch phase -- Understand phase -- Innovate phase -- People phase -- Develop phase -- Implement phase -- Realize phase -- Sustainability phase -- Essentials introduction -- Project management -- People change management -- Leadership -- Organizational sustainability and performance management -- Part 3. Introduction -- Case studies from the USA, Asia, and Europe -- BPM maturity.
520 ## - SUMMARY, ETC.
Summary, etc. "Business Process Management has helped thousands of leaders and BPM practitioners successfully implement BPM projects, enabling them to add impactful and measurable value to their organizations. The book covers all major frameworks, including LEAN and Six Sigma, and offers a unique emphasis on BPM's interrelationship with organizational management, culture, and leadership. Its common-sense approach teaches how BPM must be well-integrated across an entire business if it is to be successful, augmented and aligned with other management disciplines. This thoroughly revised and updated fifth edition includes: Discussion of the impact of the Covid-19 Pandemic on business operations, business transformation, remote working and new processes, New and revised content on sustainable processes in BPM, Expanded material on process automation and new technologies, including AI, New and revised international case studies and practical examples, A streamlined layout, as well as new questions and thought-provoking comments to promote discussion and thinking. Business Process Management is an accessible core text for advanced undergraduate and postgraduate students studying Business Process Management, Operations, Production and Strategic Management, as well as an indispensable guide to any senior business executive or chief financial officer. The work is complemented by online resources to support instructors and learning, including PowerPoint slides for each chapter. John Jeston has over 40 years' experience in senior executive and consulting positions. He runs an international consultancy, Management By Process Pty Ltd"--
Assigning source Provided by publisher.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Workflow
General subdivision Management.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Reengineering (Management).
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Business planning.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Industrial management.
776 08 - ADDITIONAL PHYSICAL FORM ENTRY
Relationship information Online version:
Main entry heading Jeston, John.
Title Business process management
Edition Fifth edition.
Place, publisher, and date of publication London ; New York, NY : Routledge, Taylor & Francis Group, 2022
International Standard Book Number 9781003170075
Record control number (DLC) 2021053476
906 ## - LOCAL DATA ELEMENT F, LDF (RLIN)
a 7
b cbc
c orignew
d 1
e ecip
f 20
g y-gencatlg
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme Dewey Decimal Classification
Koha item type Books
Edition 23
Classification part 658.533
Item part J499b
Call number prefix CIR
Call number suffix 2022
Suppress in OPAC No
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Home library Current library Shelving location Date acquired Total Checkouts Full call number Barcode Date last seen Copy number Price effective from Koha item type
    Dewey Decimal Classification     Main Library Main Library Circulation Section 07/15/2025   CIR 658.533 J499b 2022 029680 07/15/2025 1-2 07/15/2025 Books
    Dewey Decimal Classification     Main Library Main Library Circulation Section 07/15/2025   CIR 658.533 J499b 2022 029681 07/15/2025 2-2 07/15/2025 Books