Hospitality technology and innovation /
Hiura, Mikio,
Hospitality technology and innovation / Mikio Hiura. - x, 346 pages : illustrations ; 26 cm.
Includes bibliographical references and index.
Introduction to hospitality technology -- Reservation systems and channel management -- Customer relationship management (CRM) in hospitality -- Guest experience enhancement through technology -- Revenue management and pricing strategies -- Data analytics and business intelligence in hospitality -- Future trends and innovations in hospitality.
"In today's fast-paced and competitive business landscape, technological innovations have become indispensable tools for organizations across various industries. The hospitality sector, known for its ever-evolving nature, is no exception. Technological advancements are playing a pivotal role in reshaping the way hospitality businesses operate, enhance guest experiences, and drive profitability. "Hospitality Technology and Innovation" is a comprehensive guide that explores the myriad of technology solutions available to hospitality businesses, offering real-world examples of successful implementation.
This book is a roadmap for success, showcasing how technology can be a catalyst for growth, efficiency, and exceptional guest experiences in the world of hospitality"-- Back cover.
9781984689757
Hospitality industry--Information technology.
Hospitality industry--Technological innovations.
TX911.3.E4 / .H58 2024
647.940285 / H64h
Hospitality technology and innovation / Mikio Hiura. - x, 346 pages : illustrations ; 26 cm.
Includes bibliographical references and index.
Introduction to hospitality technology -- Reservation systems and channel management -- Customer relationship management (CRM) in hospitality -- Guest experience enhancement through technology -- Revenue management and pricing strategies -- Data analytics and business intelligence in hospitality -- Future trends and innovations in hospitality.
"In today's fast-paced and competitive business landscape, technological innovations have become indispensable tools for organizations across various industries. The hospitality sector, known for its ever-evolving nature, is no exception. Technological advancements are playing a pivotal role in reshaping the way hospitality businesses operate, enhance guest experiences, and drive profitability. "Hospitality Technology and Innovation" is a comprehensive guide that explores the myriad of technology solutions available to hospitality businesses, offering real-world examples of successful implementation.
This book is a roadmap for success, showcasing how technology can be a catalyst for growth, efficiency, and exceptional guest experiences in the world of hospitality"-- Back cover.
9781984689757
Hospitality industry--Information technology.
Hospitality industry--Technological innovations.
TX911.3.E4 / .H58 2024
647.940285 / H64h