Hotel housekeeping training manual /
Hotel housekeeping training manual /
edited Yaduraj Choudhary.
- viii, 321 pages ; 24 cm.
Includes bibliographical references and index.
Introduction to hotel: services and facilities -- Hotel housekeeping departments -- Organization of a lodging establishment -- Housekeeping and cleaning management and floor sealers -- Job specifications of housekeeping staff -- Management style in the hospitality industry -- Staffing housekeeping positions -- Managing customer interactions -- Role of housekeeping control desk -- Housekeeping operations -- Attributes and qualities of housekeeping staff -- Maintenance department.
9789393884459
Hotel housekeeping management.
647.94 / H797
Includes bibliographical references and index.
Introduction to hotel: services and facilities -- Hotel housekeeping departments -- Organization of a lodging establishment -- Housekeeping and cleaning management and floor sealers -- Job specifications of housekeeping staff -- Management style in the hospitality industry -- Staffing housekeeping positions -- Managing customer interactions -- Role of housekeeping control desk -- Housekeeping operations -- Attributes and qualities of housekeeping staff -- Maintenance department.
9789393884459
Hotel housekeeping management.
647.94 / H797