| 000 | 00842nam a22002777a 4500 | ||
|---|---|---|---|
| 005 | 20230512223317.0 | ||
| 008 | 180305t xxu||||| |||| 00| 0 eng d | ||
| 020 | _a9781635498592 | ||
| 040 | _cCSPC | ||
| 082 | 0 |
_a658.812 _bC969 |
|
| 245 | 0 | 0 | _aCustomer relationship management |
| 260 |
_aNew York : _bLarsen & Keller Education _c2018. |
||
| 300 |
_aVI, 233 pages : _bcolored images ; _c27 cm. |
||
| 336 |
_2rdacontent _atext |
||
| 337 |
_2rdamedia _aunmediated |
||
| 338 |
_2rdacarrier _avolume |
||
| 500 | _aIncludes bibliographical references and index. | ||
| 650 | 1 | 0 |
_aCustomer relations _vManagement. |
| 650 | 1 | 0 | _aMarketing. |
| 650 | 1 | 0 | _aManagement. |
| 700 | 1 |
_aBertram Smith _eeditor |
|
| 940 | _a123 | ||
| 942 |
_cBOOK _jCIR 658.812 C969 2014 |
||
| 999 |
_c9688 _d9688 |
||