000 00941nam a22002537a 4500
005 20230512221901.0
008 180427t xxu||||| |||| 00| 0 eng d
020 _a9789814352611
040 _cCSPC
082 0 _a647.94
_bF75t
100 _aFord, Robert C.,
_eauthor.
245 0 0 _aTotal quality management for hospitality and tourism
_cRobert C. Ford
250 _bPhilippine edition
260 _aSingapore :
_bCengage Learning,
_c2012.
300 _a522 pages :
_bfigures, images, tables ;
_c23 cm.
500 _aIncludes Bibliographical references and Index.
650 1 0 _aTotal quality management.
700 1 _aSturman, Michael C.,
_eauthor.
700 1 _aHeaton, Cherrill P.,
_eauthor.
940 _a123
942 _cBOOK
_jCIR 647.94 F75t 2012
999 _c3764
_d3764