000			02252cam a2200409 i 4500
001			22937882
003			CSPC
005			20260923094259.0
008			230123s2024 enk b 001 0 eng
010			_a 2023931331
020			_a9781529752786
035			_a22937882
040			_aDLC _beng _erda _cCSPC _dCSPC
042			_apcc
050	0	0	_aHV29.7 _b.B44 2024
082	0	0	_a361.32 _bB392d _223
100	1		_aBeesley, Paula, _eauthor.
245	1	0	_aDeveloping your communication skills in social work / _cPaula Beesley, Melanie Watts, and Sarah Harlow.
250			_aSecond edition.
264		1	_aLondon ; _aThousand Oaks, California : _bSage, _c2024.
300			_a205 pages ; _c25 cm.
336			_atext _btxt _2rdacontent
337			_aunmediated _bn _2rdamedia
338			_avolume _bnc _2rdacarrier
504			_aIncludes bibliographical references and index.
505	0		_aIntroduction -- Reflection and emotional intelligence -- Initial engagement -- Listening -- Clarification -- Empathy -- Challenging: holding sensitive conversations -- Working with resistance -- Barriers to effective communication -- Remote communication -- Case recording and assessments -- Inter-professional communication -- Managing endings.
520			_a"What is communication and why is it important? Our ability to communicate is central to everyday life and an essential skill in social work. This easy-to-read book offers a step-by-step guide to developing effective communication skills with a diverse range of service users and professionals. It is the perfect guide to help manage different communication skills in different settings, and more importantly, encourage students to continually reflect and develop these skills"-- Worldcat.
650		0	_aCommunication in social work.
650		0	_aInterviewing in social service.
650		0	_aCounselor and client.
700	1		_aWatts, Melanie, _eauthor.
700	1		_aHarlow, Sarah, _eauthor.
906			_a7 _bcbc _corignew _d2 _eepcn _f20 _gy-gencatlg
942			_2ddc _cBK _h361.32 _iB392d _kCIR _m2024 _n0 _e23
999			_c33390 _d33390