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008 260504s2021 ph a b 001 0 eng d
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040 _aCSPC
_beng
_cCSPC
_erda
050 0 0 _aTX911
_b.C676 2021
082 0 0 _a647.95
_bC815f
_223
100 1 _aCornell, Daryl Ace V.,
_eauthor.
245 1 0 _aFood & beverage service procedures :
_ba comprehensive approach /
_cDaryl Ace V. Cornell.
246 4 _aA comprehensive approach :
_bfood and beverage service procedures
246 3 _aFood and beverage service procedures :
_ba comprehensive approach
264 1 _aIntramuros, Manila :
_bMindshapers Co., Inc.,
_c2021.
300 _avii, 281 pages :
_billustrations ;
_c25 cm.
336 _2rdacontent
_atext
337 _2rdamedia
_aunmediated
338 _2rdacarrier
_avolume
504 _aIncludes bibliographical references.
505 0 _aPrepare the dining room or restaurant for service -- Take table reservation -- Prepare service stations and equipment -- Set up the tables in the dining area -- Napkin folding styles -- Table skirting -- Set the mood / ambiance of the dining area -- Welcoming guests & taking food & beverage orders -- Welcoming the guests -- Seating the guest -- Taking food and beverage orders -- Liase between the kitchen and the dining area -- Promote food and beverage products -- Know the product -- Undertake suggestive selling -- Provide food & beverage services to guests -- Seve food orders -- Assist the diners -- Perform banquet or catering food service -- Serve beverages orders -- Conclude food service and close down dining area -- Provide room service -- Take and process room service orders -- Set up trays, trolleys and equipment for room service -- Present and serve food and beverage to guests -- Presents room service accounts -- Clear room service -- Receiving and handling guests concern -- Common reasons for guest complaints -- Food and beverage service sequence.
650 0 _aFood service management.
942 _2ddc
_n0
_cBK
_h647.95
_iC815f
_e23
_kCIR
_m2021
999 _c32495
_d32495