000			03241nam a2200325 i 4500
003			CSPC
005			20260226091347.0
008			260225s2025 ph a b 000 0 eng d
040			_aCSPC _beng _cCSPC _erda
090			_aUTH BSOA T111e 2025
100	1		_aTabal, Myka B., _eauthor.
245	1	0	_aEnhancing relationship management through office administration among small enterprises in Buhi, Camarines Sur / _cMyka B. Tabal, Mary Jane N. Sarto, Chemie Ann H. Casyao, and Mary Joy A. Taduran.
260			_aBuhi, Camarines Sur : _bCamarines Sur Polytechnic Colleges, _c2025.
300			_a126 leaves.
336			_2rdacontent _atext
337			_2rdamedia _aunmediated
338			_2rdacarrier _avolume
502			_aUndergraduate Thesis (BSOA)- Office Administration. _cCamarines Sur Polytechnic Colleges, 2025.
504			_aIncludes bibliographical references.
520	3		_aThis study aims to examine the Supplier Relationship Management (SRM) practices of Small Enterprises (SEs) in Buhi, Camarines Sur, and how office administration functions can enhance these practices. It explores the role of communication, order and delivery management, and terms and conditions in supplier relations, while also assessing the effectiveness of records monitoring, stock management, and supplier negotiations in supporting business operations. Furthermore, it identifies the challenges faced by SEs in managing supplier relationships and consider strategies to strengthen SRM for long-term sustainability. The descriptive design was used, with 48 respondents from selected Small Enterprises engaged in supplier coordination, who were selected using non-probability convenience sampling, utilizing a research-made questionnaire as the primary tool. The study concluded that the respondents generally show competence in responsiveness and honoring contractual terms, but systematic tracking and two-way communications remain limited. Administrative functions were found effective, particularly in records upkeep and inventory management, through supplier negotiations were often based on experience rather than formal training. Challenges highlighted include reliance on a single supplier, limited supplier options in the locality, and structural constraints in procurement practices. Based on these findings, the researchers proposed a comprehensive action plan for SEs, focusing on formalizing documentation processes, enhancing communication flow, minimizing supply risks through supplier diversification and structured monitoring, and institutionalizing negotiation practices. The proposed action plan is design to improve efficiency, reduce supplier-related risks, and ensure the resilience, sustainability, and competitiveness of Small Enterprises in Buhi, Camarines Sur.
700	1		_aSarto, Mary Jane N., _eauthor.
700	1		_aCasyao, Chemie Ann H., _eauthor.
700	1		_aTaduran, Mary Joy A., _eauthor.
720	1		_aAdriano, Rolando B., _eadviser.
720	1		_aInfante, Leonisa O., _epanelist, chair.
720	1		_aVillar, Mariber M., _epanelist.
720	1		_aLuzon, Niño Jeffrey L., _epanelist.
942			_2ddc _n0 _cUM _hT111e _iBSOA _kUTH _m2025
999			_c31902 _d31902