000 02698nam a2200301 i 4500
003 CSPC
005 20260127094024.0
008 260127s2023 ph a b 000 0 eng d
040 _aCSPC
_beng
_cCSPC
_erda
090 _aUTH BSOA B737s 2023
100 1 _aBorromeo, Kate Francin C.
_eauthor.
245 1 0 _aStudents perception on services in Camarines Sur Polytechnic Colleges /
_cKate Francin C. Borromeo, Lyn Juliana M. Botavara, and Farrah Fiona D. Dimabayao
300 _a153 leaves.
336 _2rdacontent
_atext
337 _2rdamedia
_aunmediated
338 _2rdacarrier
_avolume
502 _aUndergraduate Theses (BSOA) - Office Administration.
_cCamarines Sur Polytechnic Colleges, 2023.
504 _aIncludes bibliographic references.
520 3 _aThis study sought to assess the student services offered by Camarines Sur Polytechnic Colleges and identify areas for improvement. A total of three hundred and forty (340) students from all the programs under the College of Tourism, Hospitality and Business Management at Camarines Sur Polytechnic Colleges participated in this study. The researchers employed the descriptive survey method in gathering, analyzing and interpreting data in the study by using survey questionnaires through Google form. Several tools such as Likert-scale, weighted mean, Kendall coefficient of concordance and Spearman correlation formulas were utilized to analyze the gathered data. This study generally aimed to determine the profiles, expectation, perceived service and problems encountered of the students on the following services offered by Camarines Sur Polytechnic Colleges such as Student Testing and Admission, Student Affairs Services, Guidance Counseling Services, Safety and Security, School Canteen, Health Services, and Library Services. Additionally, the study examined the significant relationship between the profile and the problem encountered by the respondents, the significant relationship between the expectation and perceived service. The findings were used to formulate recommendations for enhancing Camarines Sur Polytechnic College's student services. These recommendations will focus on improving the quality of the student services, addressing the problems encountered by the students, and meeting the expectations of the students.
700 1 _aBotavara, Lyn Juliana M.
_eauthor.
700 1 _aDimabayao, Farrah Fiona D.
_eauthor.
720 _aBermal, Marites A.
_eadviser.
720 _aHallare, Syrell M.
_echair, panelist.
720 _aBarela, Maria Letecia C.
_epanelist.
720 _aCruz, Roque II, B.
_epanelist.
942 _2ddc
_n0
_cUM
_hB737s
_iBSOA
_kUTH
_m2023
999 _c31603
_d31603