000			03223nam a2200301 i 4500
003			CSPC
005			20251201104646.0
008			251120s2025 ph a b 000 0 eng d
040			_aCSPC _beng _cCSPC _erda
090			_aMTH MAN A386i 2025
100	1		_aAlferez, Mary Anne P. _eauthor.
245	1	0	_aImpact of employee engagement on nurses' retention and patient satisfaction in a government hospital in Qassim Region, Saudi Arabia / _cMary Anne P. Alferez
300			_a205 leaves.
336			_2rdacontent _atext
337			_2rdamedia _aunmediated
338			_2rdacarrier _avolume
502			_aMasters Theses (MAN) - Nursing. _cCamarines Sur Polytechnic Colleges, 2025.
504			_aIncludes bibliographic references.
520	3		_aEmployee engagement plays a vital role in healthcare settings, influencing staff retention, job satisfaction, and the quality of patient care. In Saudi Arabia, government hospitals face persistent challenges in retaining nursing staff and maintaining high levels of workforce satisfaction. This study aims to examine the relationship between employee engagement, nurse retention, and patient satisfaction in a government hospital in the Qassim region. A descriptive cross-sectional study was conducted among 200 nurses and 152 patients using self-constructed questionnaires. The nurse questionnaire addressed employee engagement, job satisfaction, workload, compensation, and resource access. The patient questionnaire assessed satisfaction with care, communication, and waiting time. Data analysis included percentage distributions, weighted means, chi-square tests, and t-tests to explore relationships between engagement and organizational or demographic variables. The nursing workforce was predominantly young and female. Overall, nurses expressed neutral satisfaction with their work environment. Significant concerns included inadequate salaries, workload management, limited access to resources, and stress management support. Despite these challenges, patient satisfaction was generally high, although long waiting times were identified as a major area for improvement. Statistical analysis revealed a significant relationship between employee engagement and organizational factors such as compensation, workload, and work-life balance. No significant relationship was found between engagement and demographic characteristics. The findings emphasize the critical role of employee engagement in enhancing nurses' retention and patient satisfaction. Targeted interventions-such as improving salaries and benefits, promoting work-life balance, supporting stress management, and addressing workload concerns are recommended to boost engagement. These strategies are expected to reduce bumout, improve job satisfaction, and ultimately enhance the quality of care delivered in government healthcare facilities.
650		0	_aMedical personnel.
651			_aQassim Region, Saudi Arabia
720			_aMonge, Abigail F. _eadviser.
720			_aFucio, Modesto P. _echair, panelist.
720			_aRivera, Marilyn N. _epanelist.
720			_aCabañes, Robert A. _epanelist.
942			_2ddc _n0 _cUM _hA386i _iMAN _kMTH _m2025
999			_c30888 _d30888