000 02865nam a2200325 i 4500
003 CSPC
005 20250905153622.0
008 250905s2024 ph a b 000 0 eng d
040 _aCSPC
_beng
_cCSPC
_erda
090 _aUTH BSEE I241o 2024
100 1 _aIgana, Christian Jhay H.
_eauthor.
245 1 0 _aOptimizing cspc registrar's office queue management system /
_cChristian Jhay H. Igana, [and 4 others].
300 _a142 leaves.
336 _2rdacontent
_atext
337 _2rdamedia
_aunmediated
338 _2rdacarrier
_avolume
502 _aUndergraduate Theses (BSEE) - Electrical Engineering.
_cCamarines Sur Polytechnic Colleges, 2024.
504 _aIncludes bibliographical references.
520 3 _aEfficient queue management is crucial for optimizing administrative processes, particularly in academic institutions where registrar offices handle high volumes of transactions daily. This study focuses on developing a wireless paging system to enhance queue management at the Camarines Sur Polytechnic Colleges (CSPC) Registrar's Office. The traditional queuing system often leads to long wait times, frustration, and inefficiency in handling student transactions. To address these issues, the proposed system utilizes a wireless paging device that notifies clients when their turn arrives, allowing them to wait more comfortably without constantly monitoring the queue. The study follows a mixed-methods research approach, integrating developmental and experimental methodologies. The wireless paging system consists of a transmitter and multiple receivers, utilizing radio frequency technology to ensure reliable and real-time alerts. Key performance metrics such as range and accuracy were evaluated through extensive testing. The results demonstrate that the system effectively reduces waiting times, enhances customer satisfaction, and improves the overall efficiency of registrar office transactions. The implementation of this wireless paging system not only streamlines queue management but also enhances the service experience for students and staff. By minimizing congestion and optimizing transaction flow, the CSPC Registrar's Office can operate more efficiently, setting a benchmark for other academic institutions. The study concludes that integrating automation in queue management significantly contributes to institutional productivity and customer service excellence.
700 1 _aMargate, Eddie B.
_eauthor.
700 1 _aNacario, Michael E.
_eauthor.
700 1 _aOrobia, Jay Mark G.
_eauthor.
700 1 _aPaglinawan, Jinky F.
_eauthor.
720 _aBadiola, Marian E.
_eadviser.
720 _aOares, Christopher T.
_echair, panelist.
720 _aBuena, Mark B.
_epanelist.
720 _aPrestado, Rodave G.
_epanelist.
942 _2ddc
_n0
_cUM
_hI241o
_iBSEE
_kUTH
_m2024
999 _c30389
_d30389