000			05153cam a2200409 i 4500
001			21283006
003			CSPC
005			20250903135446.0
008			191031s2020 nyu b 001 0 eng
010			_a 2019049705
020			_a9780815379096 _q(paperback)
035			_a21283006
040			_aDLC _beng _cDLC _erda _dDLC _dCSPC
042			_apcc
043			_an-us---
050	0	0	_aLB2341 _b.B273 2020
082	0	0	_a378.101 _bB219l _223
100	1		_aBalzer, William K., _eauthor.
245	1	0	_aLean higher education : _bincreasing the value and performance of university processes / _cWilliam K. Balzer.
250			_aSecond edition.
264		1	_aNew York, NY ; _aAbingdon, Oxon : _bRoutledge, _c2020.
300			_axxvii, 405 pages ; _c26 cm.
336			_atext _btxt _2rdacontent
337			_aunmediated _bn _2rdamedia
338			_avolume _bnc _2rdacarrier
504			_aIncludes bibliographical references and index.
505	0		_aThe case for lean higher education -- Lean higher education in practice: an overview and case study -- Evidence supporting the successful application of LHE -- Preparing for the successful adoption and implementation of LHE -- Preparing for the rapid improvement event -- Conducting, implementing, and sustaining the rapid improvement event -- Lean academic processes -- Making the case for LHE: gaining the support of senior leaders -- Realizing the promise of LHE.
520			_a"In an environment of diminishing resources, growing enrollment, and increasing expectations of accountability, Lean Higher Education: Increasing the Value and Performance of University Processes, Second Edition provides the understanding and the tools required to return education to the consumers it was designed to serve-the students. It supplies a unifying framework for implementing and sustaining a Lean Higher Education (LHE) transformation at any institution, regardless of size or mission. Using straightforward language, relevant examples, and step-by-step guidelines for introducing Lean interventions, this authoritative resource explains how to involve stakeholders in the delivery of quality every step of the way. The author details a flexible series of steps to help ensure stakeholders understand all critical work processes. He presents a wealth of empirical evidence that highlights successful applications of Lean concepts at major universities and provides proven methods for uncovering and eliminating activities that overburden staff yet contribute little or no added value to stakeholders. Complete with standardized methods for correctly diagnosing workplace problems and implementing appropriate solutions, this valuable reference arms you with the understanding and the tools to effectively balance the needs of all stakeholders. By implementing the Lean practices covered in these pages your school will be better positioned to provide higher quality education, at reduced costs, with efficient processes that instill pride, maximize value, and respect the long-term interests of your students, faculty, and staff. This second edition contains a substantial update with expanded material and reflects the significant growth of Lean Higher Education practices in colleges and universities worldwide. Because of advances in best practices, as well as some modest research-based evidence, this second edition includes many enhancements that provide particular value to LHE practitioners and higher education (HE) leaders. Since the initial publication of Lean Higher Education in 2010, the challenges of cost and affordability, competition for students and faculty, and calls for efficiency and accountability have only continued to grow, requiring colleges and universities to pursue more radical and transformative change to ensure their success. This new edition provides a model for change based on more than 50 years of application in business and industry and almost 20 years in HE. It provides the information and evidence demanded by HE leadership to understand and embrace LHE as well as best practices processes and tools for implementing LHE in targeted areas or institution-wide. This book provides a conceptual framework for redesigning any university process, such as admitting students, paying a bill, hiring faculty, or processing a donor gift, in a way that delights the beneficiary of that process, respects the employees who support the process, and reduce the cost of the process"-- _cProvided by publisher.
650		0	_aUniversities and colleges _zUnited States _xAdministration.
650		0	_aOrganizational effectiveness _zUnited States.
650		0	_aOrganizational change _zUnited States.
776	0	8	_iOnline version: _aBalzer, William K., _tLean higher education _bSecond edition. _dNew York, NY : Routledge, 2020. _z9781351216944 _w(DLC) 2019049706
906			_a7 _bcbc _corignew _d1 _eecip _f20 _gy-gencatlg
942			_2ddc _cBK _e23 _h378.101 _iB219l _kGRD _m2020 _n0
999			_c30283 _d30283