000			01718nam a2200277 i 4500
003			CSPC
005			20250519142540.0
008			250519s2015 nyu b 001 0 eng d
020			_a9781680950281
040			_cCSPC _aCSPC _beng _erda
050	0	0	_aTS156
082	0	0	_a658.4013 _bF962
245	0	0	_aFundamentals of quality control and improvement / _cedited by Patricia Thompson and Wilson Clark.
264		1	_aNew York, NY : _bDelve Publishing, _c2015.
300			_axi, 210 pages ; _c25 cm.
336			_atext _2rdacontent
337			_aunmediated _2rdamedia
338			_avolume _2rdacarrier
504			_aIncludes bibliographical references and index.
505	0		_aCase study on improving quality management of W company's new product development project -- Statistical analysis of process monitoring data for software process improvement and its application -- Quality enhancement of corporate management systems: an overview of best management practices -- Service quality dimensions in the banking industry and its effect on customer satisfaction -- The strategic approach of total quality and their effects on the public organization -- Quality function deployment in continuous improvement -- ISO 14001: motivations and benefits in the Italian metal industry The criticality of quality management in building corporate resilience -- Organizational service orientation as a quality predicator in services.
650		0	_aQuality control _vStatistical methods.
700	1		_aThompson, Patricia, _eeditor.
700	1		_aClark, Wilson, _eeditor.
942			_2ddc _n0 _cBK _h658.4013 _iF962 _kCIR _m2015
999			_c29624 _d29624