000			01718nam a2200337 i 4500
003			CSPC
005			20250127091732.0
008			250123s2020 ph a b 000 0 eng d
020			_a9786218070400
040			_cCSPC _aCSPC _beng _erda
082	0	4	_a647.95 _bJ487i _223
100	1		_aJerusalem, Leo Benjamin, _eauthor.
245	1	0	_aIntroduction to food and beverages services / _cLeo Benjamin Jerusalem.
264		1	_aManila : _bFastbooks Educational Supply, Inc., _c2020.
300			_axvi, 240 pages : _billustrations ; _c26 cm.
336			_2rdacontent _atext
337			_2rdamedia _aunmediated
338			_2rdacarrier _avolume
504			_aIncludes bibliographical references.
505	0		_aIntroduction to food and beverage services -- Providing link between kitchen and service area (KS) -- Food safety, sanitation, and personal hygiene -- Workplace occupational health and safety -- Conflict resolution and maintaining the good relationship with colleagues -- Providing food and beverage service -- Standard operating procedures - restaurant service -- Standard operating procedures room service -- Basic food nutrition -- Food allergies, food intolerance and dietary practices -- Managing and dealing with customers' complaint.
650		0	_aFood service.
650		0	_aBeverage service.
650		0	_aFood and beverage management.
650		0	_aRestaurants _xManagement.
650		0	_aCustomer service.
650		0	_aTable service.
650		0	_aFood safety.
650		0	_aHospitality industry.
942			_2ddc _n0 _cBK _h647.95 _iJ487i _kFIL _m2020 _e23
999			_c28687 _d28687