| 000 | 00814nam a22002537a 4500 | ||
|---|---|---|---|
| 005 | 20230512221620.0 | ||
| 008 | 180315t xxu||||| |||| 00| 0 eng d | ||
| 020 | _a9788126132317 | ||
| 040 | _cCSPC | ||
| 082 | 0 |
_a647.940685 _bM568s |
|
| 100 |
_aMetti, M. C., _eauthor. |
||
| 245 | 0 | 0 |
_aService quality management in hospitality and tourism/ _cM. C. Metti |
| 260 |
_aNew Delhi : _bAnmol Publications, _c2008. |
||
| 300 |
_a275 pages : _c22 cm. |
||
| 500 | _aIncludes Index. | ||
| 650 | 1 | 0 | _aQuality assurance. |
| 650 | 1 | 0 |
_aHospitality industry _xManagement. |
| 650 | 1 | 0 |
_aHospitality industry _xQuality control. |
| 650 | 1 | 0 |
_aLeisure industry _xManagement. |
| 940 | _aLenie | ||
| 942 |
_cBOOK _jCIR 647.940685 M568s 2008 |
||
| 999 |
_c2771 _d2771 |
||