000			01521nam a22003257a 4500
005			20230512223854.0
008			220316t xxu||||| |||| 00| 0 eng d
040			_cCSPC
082	0		_a647.94 _bAr576b
100			_aArmstrong, Guy, _eDirector
110	0		_aInnovision Media Concepts
245	0	0	_aBuilding profits through reservation sales / _cwritten and directed by Guy Armstrong.
260			_aLansing, Mich. : _bInnovision Media Concepts, _c2005.
300			_a1 videodisc (approximately 25 minutes) : _bsound, colored ; _c4 3/4 in.
336			_2rdacontent _atwo-dimensional moving image
337			_2rdamedia _avideo
338			_2rdacarrier _avideo disc
500			_a"Sunrise basic training."
520			_a "Reservation sales are the lifeblood of your hotel, where even a modest increase in your conversion rate can mean thousands of dollars each week in additional revenue and profit. Whether you're a small, mid-market, or upscale hotel, Building profits through reservation sales will teach your front desk, reservations, and sales staff the key skills they need to consistently turn inquiry calls into reservations."--Container.
650	1	0	_aHotel front desk personnel.
650	1	0	_aHotels _xEmployees.
650	1	0	_aCustomer relations.
650	1	0	_aSelling.
710	0		_aInnovision Media Concepts.
940			_ammb edited by marc
942			_cAV _jAVM 647.94 Ar576b 2005
999			_c11928 _d11928