000 01252nam a2200289 i 4500
005 20230901104207.0
008 230818s2018 in b 001 0 eng d
020 _a9789352690305
040 _cCSPC
082 0 4 _a647.94068
_bSh233b
100 1 _aSharma, Sanjeev,
_eauthor.
245 1 0 _aBasics of front office operations /
_cSanjeev Sharma.
264 1 _aNew Delhi, India :
_bRandom Publications,
_c2018.
300 _aviii, 291 pages :
_c25 cm.
336 _2rdacontent
_atext
337 _2rdamedia
_aunmediated
338 _2rdacarrier
_avolume
504 _aIncludes bibliographical references and index.
505 0 _aFront office receptionist -- Sources of operational risk management -- Operations in hotel management -- Electronic security management system in hotel industry -- Hospitality service package for rooms -- Coordination with front office -- Operations management in hospitality industry.
650 0 _aHotel front desk personnel.
650 0 _aHotel management.
940 _aLenie
940 _amae
942 _cBK
_2ddc
_h647.94068 Sh233b
_kCIR
_m2018
_n0
999 _c11650
_d11650