McLaughlin and Kaluzny's continuous quality improvement in health care / Julie K. Johnson and William A. Sollecito.

Revised edition of: Continuous quality improvement in health care / [edited by] Curtis McLaughlin, Arnold Kaluzny. 3rd edition. Sudbury, Mass. : Jones and Bartlett, c2006.

Includes bibliographical references and index.

The global evolution of continuous quality improvement : from Japanese manufacturing to global health services -- Factors influencing the application and diffusion of CQI in health care -- Integrating implementation science approaches into continuous quality improvement -- Understanding variation, tools, and data sources for CQI in health care -- Lean and six sima management: building a foundation for optimal patient care using patient flow physics -- Understanding and improving team effectiveness in quality improvement -- The role of the patient in continuous quality improvement -- A social marketing approach to increase adoption of continuous quality improvement initiatives -- Assessing risk and preventing harm in the clinical microsystem -- Classification and the reduction of medical errors -- Continuous quality improvement in U.S public health organizations: widespread adoption and institutionalization -- Health service accreditation: a strategy to promote and improve safety and quality -- Quality and improvement in Low-and Middle-income countries -- Future trends and challenges for continuous quality improvement in health care.

"Through a unique interdisciplinary perspective on quality management in health care, this text covers operations management, organizational behavior, and health services research. With a particular focus on Total Quality Management and Continuous Quality Improvement, the challenges of implementation and institutionalization are addressed using examples from primary care clinics, hospital laboratories, public health departments, and academic health centers"-- Provided by publisher.