Making change : facilitating community action / Jeanne L. Hites Anderson and Maurine Pyle.

Includes bibliographical references and index.

Stage 1: Issue awareness -- The beginning -- Reflect, observe and wonder abstract -- Detours -- Stage 2: Getting to know you -- Reflective facilitation -- Calling the first and subsequent meetings -- Recruit and retain volunteers -- Clearing mental space for facilitation -- Building rapport and unity -- Stage 3: Information seeking -- Mental models and frameworks -- Spectrum of attitudes -- What's happening now? -- Visioning -- Change resistance and readiness -- Wondering and hypothesis testing -- Planning perspectives -- Force field analysis: upsetting the equilibrium -- Identifying the play and the players in a community -- Getting grounded: collecting data together -- Stage 4: Facilitation of planning -- Getting started on planning for change -- Where are we going and how will we get there? strategies and tactics -- Effective learning objectives -- Not tin cups: fundraising and stewardship -- Building alliances and collaboration -- Choreography of conversation -- Setting the stage for productive meetings -- Listening deeply -- Observing the action -- Asking good questions -- Trouble on the team -- Stage 5: Community development -- Choosing and developing a solution -- Communication -- Programs -- Policy change -- Physical environment -- Support -- Monitoring and managing change -- Stage 6: Evaluation and conclusion -- Leadership, sustainability and renewal -- Evaluation -- Disengagement: it's been nice, but I really must be going.

"Every community has issues or opportunities that need to be addressed. The expert knowledge of community members could be the key to creating lasting change. By making community members into facilitators, Making Change: Facilitating Community Action suggests they can guide community members through the process of making change and to help them determine their goals and methods. The aim of this book is to enable facilitators to identify concerns, address, enable and foster change at the local level through effective facilitation. This book follows a six-stage model for creating change. Beginning with issue awareness, it continues through getting to know the team they are working with, seeking information on the issue and community, through facilitating the planning and community development through evaluation. This book focuses on the human side of the change process while also teaching the practical skills necessary for individuals to reach their goal. Making Change is for people interested in making change to improve their community, including students, community activists, local government and educational leaders"-- Provided by publisher.