Assessing the competencies on administrative skills among future administrative professionals : basis for intervention program / Joseph C. Capitin., Myra C. Carcer., Princes Angelica C. Castillo., Jessa A. Clavecillas., Sharmaine Salve Y. Dura.

Undergraduate Thesis (BSOA) - Office Administration Camarines Sur Polytechnic Colleges, 2024.

Includes bibliographical references.

This study aims to assess the competencies of the future administrative professionals, focusing on both soft and hard skills essential for success in administrative roles. In today's rapidly evolving business environment, administrative professionals must be equipped with a broad set of skills to meet the increasing demands of technology and complex workplace dynamics. The research identifies key challenges, such as communication issues, time management, problem-solving, and technical skill gaps, that hinder the performance of administrative professionals. It highlights the importance of an intervention program aimed at improving these competencies. The study employs a descriptive research method to analyze and interpret the responses of administrative students from the Bachelor of Science in Oddice Administration (BSOA) program. Findings indicate that students exhibit moderate competency in soft skills, particularly in communication, time management, and teamwork, but there is room for improvement. In terms of hard skills, students demonstrate competence in essential tasks such as office software proficiency, presentation design, and file management, though specialized skills, such as transcription and shorthand, show a notable decline in proficiency. The study also explores factors influencing competency development, such as the quality of education programs, self-study, and real-world applications. The results suggest that targeted training programs focusing on both soft and hard skills are crucial for addressing competency gaps.