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Upstream : the quest to solve problems before they happen / Dan Heath.

By: Material type: TextTextPublisher: New York : Avid Reader Press, 2020Edition: First Avid Reader Press hardcover editionDescription: ix, 308 pages : illustrations ; 23 cmContent type:
  • text
Media type:
  • unmediated
Carrier type:
  • volume
ISBN:
  • 9781982134723
Other title:
  • Up-stream : the quest to solve problems before they happen
Subject(s): Genre/Form: DDC classification:
  • 658.403 H351u 23
LOC classification:
  • HD30.23 .H396 2020
Contents:
The three barriers to upstream thinking -- Moving upstream -- Problem blindness -- A lack of ownership -- Tunneling -- Seven questions for upstream leaders -- How will you unite the right people -- How will you change the system -- Where can you find a point of leverage -- How will you get early warning of the problem -- How will you know you're succeeding -- How will you avoid doing harm-- Who will pay for what does not happen -- The chicken little problem: distant and improbable -- You Upstream.
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Holdings
Item type Current library Shelving location Call number Copy number Status Date due Barcode
Books Books Main Library Circulation Section CIR 658.403 H351u 2020 (Browse shelf(Opens below)) 1-1 Available 026684

Includes bibliographical references and index.

The three barriers to upstream thinking -- Moving upstream -- Problem blindness -- A lack of ownership -- Tunneling -- Seven questions for upstream leaders -- How will you unite the right people -- How will you change the system -- Where can you find a point of leverage -- How will you get early warning of the problem -- How will you know you're succeeding -- How will you avoid doing harm-- Who will pay for what does not happen -- The chicken little problem: distant and improbable -- You Upstream.

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