TY  - BOOK
AU  - Ross Gibson
TI  - Quality management
SN  - 9781635493863
U1  - 658.562 
PY  - 2017///
CY  - New York
PB  - Larsen & Keller Education
KW  - Quality control
KW  - Total quality management
N1  - Includes index; Includes bibliographical references
ER  -