TY  - BOOK
AU  - Marquez, Joe J.,
AU  - Downey,Annie
TI  - Library service design: a LITA guide to holistic assessment insight, and improvement
SN  - 9781442263840
U1  - 025.5 
PY  - 2016///
CY  - Maryland
PB  - Rowman & Littlefield
KW  - Library planning
KW  - Public services (Libraries)
KW  - Evaluation
N1  - Includes index; Includes bibliography pages (129-132)
ER  -