@book{6151,
	author = {Dorosan, Maitaiza A.,},
	title = {Therapeutic communication techniques utilized by staff nurses in alleviating pre-operative anxiety among patients in selected hospitals in Rinconada/},
	publisher = {Camarines Sur Polytechnic Colleges ;},
	year = {2013.},
	address = {Nabua, Camarines Sur :}
}