Wittemann, Matthew, <br/><br/>
Microsoft dynamics CRM 2011 :  administration bible / 
Matthew Wittemann and Geoff Ables. 
 - Indianapolis, Indiana :  Wiley Publishing, Inc.,  2011. 
 - vii, 778 pages :  figures ;   24 cm. 
<br/><br/> Includes index. 
<br/><br/><label>ISBN: </label>9780470568149 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management information systems. <br/>Customer relations--Data processing. --Management<br/>Microsoft CRM. <br/>Computers.
<br/><br/><label>Dewey Class. No.: </label>658.81202855  / W783m