TY - BOOK AU - Koprowska,Juliet TI - Communication and interpersonal skills in social work T2 - Transforming social work practice SN - 9781529625998 AV - HV29.7 .K66 2024 U1 - 361.32 23 PY - 2024/// CY - London, Thousand Oaks, California PB - Learning Matters KW - Communication in social work KW - Interpersonal relations KW - Social service KW - Practice N1 - Includes bibliographical references and index; Communication skills: don't they just come naturally? -- What do we know about effective communication? -- The human face of social work: understanding emotion and non-verbal communication -- Getting started -- Making progress and managing endings -- Communicating with families -- Communicating with children -- Working with people with additional communication needs: communicative minorities -- Working with groups -- Working with involuntary clients -- Safety and risk: working with hostility and deception -- The demands and rewards of interpersonal work N2 - "Communication and interpersonal skills are an essential part of practice. Taking a skills-based approach, this book looks at research, theories, approaches and processes, demonstrating how they relate directly to practice. It will help you to understand the benefits that good communication skills can bring to your work with children and families, adults, groups, and those with communication difficulties"-- Provided by publisher ER -