Communication and interpersonal skills in social work /
Juliet Koprowska.
- 6th edition.
- xx, 263 pages ; 25 cm.
- Transforming social work practice .
Includes bibliographical references and index.
Communication skills: don't they just come naturally? -- What do we know about effective communication? -- The human face of social work: understanding emotion and non-verbal communication -- Getting started -- Making progress and managing endings -- Communicating with families -- Communicating with children -- Working with people with additional communication needs: communicative minorities -- Working with groups -- Working with involuntary clients -- Safety and risk: working with hostility and deception -- The demands and rewards of interpersonal work.
"Communication and interpersonal skills are an essential part of practice. Taking a skills-based approach, this book looks at research, theories, approaches and processes, demonstrating how they relate directly to practice. It will help you to understand the benefits that good communication skills can bring to your work with children and families, adults, groups, and those with communication difficulties"-- Provided by publisher.
9781529625998
2024933065
Communication in social work. Interpersonal relations. Social service--Practice.