TY  - BOOK
AU  - Beesley,Paula
AU  - Watts,Melanie
AU  - Harlow,Sarah
TI  - Developing your communication skills in social work
SN  - 9781529752786
AV  - HV29.7 .B44 2024
U1  - 361.32 23
PY  - 2024///
CY  - London, Thousand Oaks, California
PB  - Sage
KW  - Communication in social work
KW  - Interviewing in social service
KW  - Counselor and client
N1  - Includes bibliographical references and index; Introduction -- Reflection and emotional intelligence -- Initial engagement -- Listening -- Clarification -- Empathy -- Challenging: holding sensitive conversations -- Working with resistance -- Barriers to effective communication -- Remote communication -- Case recording and assessments -- Inter-professional communication -- Managing endings.
N2  - "What is communication and why is it important? Our ability to communicate is central to everyday life and an essential skill in social work. This easy-to-read book offers a step-by-step guide to developing effective communication skills with a diverse range of service users and professionals. It is the perfect guide to help manage different communication skills in different settings, and more importantly, encourage students to continually reflect and develop these skills"-- Worldcat
ER  -