02252cam a2200409 i 4500 22937882 CSPC 20260923094259.0 230123s2024 enk b 001 0 eng 2023931331 9781529752786 22937882 DLC eng rda CSPC CSPC pcc HV29.7 .B44 2024 361.32 B392d 23 Beesley, Paula, author. Developing your communication skills in social work / Paula Beesley, Melanie Watts, and Sarah Harlow. Second edition. London ; Thousand Oaks, California : Sage, 2024. 205 pages ; 25 cm. text txt rdacontent unmediated n rdamedia volume nc rdacarrier Includes bibliographical references and index. Introduction -- Reflection and emotional intelligence -- Initial engagement -- Listening -- Clarification -- Empathy -- Challenging: holding sensitive conversations -- Working with resistance -- Barriers to effective communication -- Remote communication -- Case recording and assessments -- Inter-professional communication -- Managing endings. "What is communication and why is it important? Our ability to communicate is central to everyday life and an essential skill in social work. This easy-to-read book offers a step-by-step guide to developing effective communication skills with a diverse range of service users and professionals. It is the perfect guide to help manage different communication skills in different settings, and more importantly, encourage students to continually reflect and develop these skills"-- Worldcat. Communication in social work. Interviewing in social service. Counselor and client. Watts, Melanie, author. Harlow, Sarah, author. 7 cbc orignew 2 epcn 20 y-gencatlg ddc BK 361.32 B392d CIR 2024 0 23 0 0 ddc 0 0 CSPC CSPC CIR 2026-09-23 0 CIR 361.32 B392d 2024 032590 2026-09-23 09:18:33 1-1 2026-09-23 BK 33390 33390