Beesley, Paula,

Developing your communication skills in social work / Paula Beesley, Melanie Watts, and Sarah Harlow. - Second edition. - 205 pages ; 25 cm.

Includes bibliographical references and index.

Introduction -- Reflection and emotional intelligence -- Initial engagement -- Listening -- Clarification -- Empathy -- Challenging: holding sensitive conversations -- Working with resistance -- Barriers to effective communication -- Remote communication -- Case recording and assessments -- Inter-professional communication -- Managing endings.

"What is communication and why is it important? Our ability to communicate is central to everyday life and an essential skill in social work. This easy-to-read book offers a step-by-step guide to developing effective communication skills with a diverse range of service users and professionals. It is the perfect guide to help manage different communication skills in different settings, and more importantly, encourage students to continually reflect and develop these skills"-- Worldcat.

9781529752786

2023931331


Communication in social work.
Interviewing in social service.
Counselor and client.

HV29.7 / .B44 2024

361.32 / B392d