Garcia, Lorma S.P.,

Operations management : strategies and practices for efficiency and excellence / Lorma S.P. Garcia, Rosemarie Tadeo-Genorga and Neil Bermudez. - xii, 265 pages : illustrations ; 25 cm.

Includes bibliographical references.

Introduction to operations management -- product and service design -- Strategic capacity planning -- Process analysis and improvement -- Capacity planning & demand forecasting -- Inventory management -- Supply chain management -- Quality management -- Organizing quality & QMS -- Sustainability and ethics in operation.

9786214272235


Operations management.

658.5 / G165o