TY  - BOOK
AU  - Hall, Stephen 
AU  - Blappert,Troy
TI  - First class service 2: english for the tourism and hospitality industry
SN  - 9789814392761
U1  - 428.6473 
PY  - 2014///
CY  - Singapore
PB  - Cengage Learning
KW  - English language
ER  -