Hiura, Mikio creator author. 3G E-Learning text bibliography ny 2024 monographic eng

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x, 346 pages : illustrations ; 26 cm. "In today's fast-paced and competitive business landscape, technological innovations have become indispensable tools for organizations across various industries. The hospitality sector, known for its ever-evolving nature, is no exception. Technological advancements are playing a pivotal role in reshaping the way hospitality businesses operate, enhance guest experiences, and drive profitability. "Hospitality Technology and Innovation" is a comprehensive guide that explores the myriad of technology solutions available to hospitality businesses, offering real-world examples of successful implementation. This book is a roadmap for success, showcasing how technology can be a catalyst for growth, efficiency, and exceptional guest experiences in the world of hospitality"-- Back cover. Introduction to hospitality technology -- Reservation systems and channel management -- Customer relationship management (CRM) in hospitality -- Guest experience enhancement through technology -- Revenue management and pricing strategies -- Data analytics and business intelligence in hospitality -- Future trends and innovations in hospitality. Mikio Hiura. Includes bibliographical references and index. Hospitality industry Information technology Hospitality industry Technological innovations TX911.3.E4 .H58 2024 647.940285 H64h 9781984689757 CSPC 260727 20260804165056.0 eng