02794nam a2200313 i 4500 CSPC 20260428165518.0 260428s2024 ph a b 000 0 eng d CSPC eng CSPC rda UTH BSOA B183e 2024 Balatan, Elyza Mae R., author. Effectiveness of communication management skills of bachelor of science in office administration students in Camarines Sur Polytechnic Colleges / Elyza Mae R. Balatan, [and 3 others]. 109 leaves. rdacontent text rdamedia unmediated rdacarrier volume Undergraduate Thesis (BSOA)- Office Administration. Camarines Sur Polytechnic Colleges, 2024. Includes bibliographical references. This study aims to determine the effectiveness of communication management skills among Bachelor of Science in Office Administration (BSOA) students at Camarines Sur Polytechnic Colleges, emphasizing respondents' profiles, specific communication competencies, and overall effectiveness. Adopting a descriptive survey method combined with statistical analysis, the researchers gathered data through Google Form questionnaires and face-to-face surveys. The findings reveal that the majority of respondents are aged 20-22, with a notable preponderance of female students; second-year students constitute the largest demographic. The majority of participants also identified as single. While BSOA students exhibited competence in essential areas such as Active Listening, Non-Verbal Communication, Conflict Resolution, and Analytical Skills, the study revealed no significant relationship between these skills and overall effectiveness in communication.This indicates that proficiency in individual skills does not inherently translate to effective communication in broader contexts. To address these findings, the researchers propose an intervention program focused on enhancing communication management skills through structured training sessions, practical applications, and continuous feedback loops. Recommendations include developing tailored support programs specifically for second-year students, conducting regular workshops on effective feedback delivery and conflict resolution, and implementing ongoing evaluation methods such as peer and self-assessments. Lavapie, Aaron Jay B., author. Redondo, Blesh N., author. Sameniano, Daniel R., author. Sta. Cruz, Lourdes E., adviser. Bermal, Marites A., chair, panelist. Ramizares, Marie Joy L., panelist. Escuro, Jessibel L., panelist. ddc 0 UM B183e BSOA UTH 2024 0 0 ddc 0 0 CSPC CSPC UTH 2026-04-28 0 UTH BSOA B183e 2024 007346UM 2026-04-28 16:56:32 1-1 2026-04-28 UM 32454 32454