TY  - BOOK
AU  - Lucas,Robert W.
TI  - Customer service: skills for success / 
SN  - 9781265037536
AV  - HF5415.5 .L83 2023
U1  - 658.812 23
PY  - 2023///
CY  - New York
PB  - McGraw Hill LLC
KW  - Customer Services
N1  - Includes bibliographical references and index.; The profession -- Skills for success -- Building and maintaining relationships -- Retaining customers
ER  -