TY - BOOK AU - Adler,Ronald B. AU - Elmhorst,Jeanne Marquardt AU - Maresh-Fuehrer,Michelle Marie AU - Lucas,Kristen TI - Communicating at work: strategies for success in business and the professions SN - 9781265226060 AV - HF5718 .A33 2023 U1 - 658.45 23 PY - 2023/// CY - New York, NY PB - McGraw Hill LLC KW - Business communication KW - Study and teaching N1 - Includes bibliographical references and index; Part One. Basics of business and professional communication strategic case: sundown bakery -- Communicating at work -- Communication, culture, work -- Part Two. Personal skills strategic case: Omnicom marketing -- Listening -- Verbal and nonverbal messages -- Interpersonal skills and success -- Principles of interviewing -- Part Three. Working in groups strategic case: museum of Springfield -- Leading and working in teams -- Effective meetings -- Part Four. Making effective presentations strategic case: fresh air sports -- Types of business presentations and their audiences -- Developing and organizing the presentation -- Supporting the presentation -- Delivering the presentation N2 - "Communicating at Work provides students with strategies that are rooted in current research and real-world best practices. With Communicating at Work, students will gain the tools they need to make informed and ethical decisions in face-to-face and virtual environments and to master practical skills and competencies necessary for succeeding and maintaining balance in today's business world"-- ER -