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  <titleInfo>
    <title>Effective workplace communication: mastering the basics</title>
  </titleInfo>
  <name type="personal">
    <namePart>Chopra, Rajiv</namePart>
    <role>
      <roleTerm authority="marcrelator" type="text">creator</roleTerm>
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  <originInfo>
    <dateIssued encoding="marc">2024</dateIssued>
    <issuance>monographic</issuance>
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  <language>
    <languageTerm authority="iso639-2b" type="code">eng</languageTerm>
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  <physicalDescription>
    <form authority="marcform">print</form>
    <extent>xii, 308 pages ;  illustrations ; 24 cm.</extent>
  </physicalDescription>
  <tableOfContents>Workplace communication -- The art of active listening -- Verbal and non-verbal communication -- Communication in a diverse workplace -- Role of communication in conflict resolution -- The role of emotional intelligence in the workplace -- Digital communication in the workplace -- Communication in high-performance teams. </tableOfContents>
  <note type="statement of responsibility">Rajiv Chopra.</note>
  <note>Includes bibliographical references and index. </note>
  <subject>
    <topic>Workplace Culture</topic>
  </subject>
  <subject>
    <topic>Professional Communication</topic>
  </subject>
  <subject>
    <topic>Effective Communication</topic>
  </subject>
  <classification authority="ddc">658.4 C455e</classification>
  <identifier type="isbn">9781774699423</identifier>
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    <recordCreationDate encoding="marc">251204</recordCreationDate>
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      <languageTerm authority="iso639-2b" type="code">eng</languageTerm>
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