principles of sustainable operations Legrand, Willy creator author. Chen, Joseph S. author. Laeis, Gabriel C. M. author. text bibliography enk 2023 Fourth edition. monographic eng

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xxvi, 792 pages : color illustrations ; 26 cm "This foundational textbook investigates the economic, environmental, and social sustainability issues facing the hospitality industry today, and explores ideas, solutions, strategies of how to manage operations in a sustainable way. This updated fourth edition features new content including: Research on nature-based solutions and zero carbon approaches in facilities; technologies for energy; water and waste management; changes in consumer behaviour; and environmental and social impacts of food production A new chapter on employees, diversity, inclusion and well-being in the industry A new chapter on the challenges of operating in the Global South More than 100 international industry case studies and focused info boxes New practical exercises, discussion questions, and research project ideas based on real-life sustainability scenarios Accessible and comprehensive, this book is essential reading for all students as well as current and future managers in the hospitality industry"-- The rationale for sustainable development -- Sustainable development and the hospitality industry -- Energy -- Waste -- Water -- Facilities -- Accessibility -- Employees -- Food -- Food and beverage management -- Certification and ecolabels -- Marketing and consumer behaviour -- Environmental management systems and key performance indicators -- ESG, environmental accounting and externalities -- Investing and financing -- Reporting and communicating -- Stakeholders relationships and partnerships -- Social entrepreneurship -- Challenges of operating in the global south. Willy Legrand, Joseph S. Chen, and Gabriel C. M. Laeis. Includes bibliographical references and index. Hospitality industry Management Hospitality industry Environmental aspects Social responsibility of business Sustainability TX911.3.M27 S87 2023 338.4791068 L526s Legrand, Willy. London ; New York, NY : Routledge, Taylor & Francis Group, 2023 Fourth edition. (DLC) 2021059980 9780367532505 2021059979 DLC 211213 20251128131627.0 22345896 eng