Food and beverage service for the level 2 technical certificate /
John Cousins and Suzanne Weekes.
- viii, 343 pages : illustrations ; 27 cm.
- The city & guilds textbook .
Includes index.
201 Introduction to the hospitality industry -- 202 Principles of customer service -- 203 Safe working practices for food and beverage services -- 204 Menu knowledge -- 205 Food service -- 206 Beverage product knowledge -- 207 Beverage service -- 208 Finance for food and beverage businesses.
"Build essential skills in food and beverage service with this brand new textbook, written specially for the new Level 2 Technical Certificate and endorsed by City & Guilds."