The handbook of global outsourcing and offshoring /
Ilan Oshri, Julia Kotlarsky, and Leslie P. Willcocks.
- Fourth edition.
- xviii, 316 pages : illustrations ; 25 cm.
Includes bibliographical references and index.
Making a sourcing decision -- Overview of the global sourcing marketplace -- Traditional sourcing models -- Internet delivery sourcing models -- Country attractiveness for sourcing -- Building sourcing competencies -- Supplier configurations and capabilities -- Supplier configurations and capabilities -- Supplier selection, retained management capabilities, and legal issues -- Leveraging knowledge and expertise -- Managing sourcing relationships -- The IT outsourcing life cycle and the transition phase -- Governance of outsourcing projects -- Managing globally distributed teams -- Captive and shared service centres -- Innovation through outsourcing.